Your receptionist, when you need one

Your business answered.
Even when you didn't.

Parakalo.ai answers your phone calls, speaks with your customers, takes messages, books appointments and gets things done — even when you're busy.

✓ Works with your existing business number. No need to change the number your customers already know.

24/7 cover when you choose5+ languages1 useful result
✓ Appointment bookedEL · Ελληνικά
9:41●●●
☎Incoming business call

Maria's Dental Clinic

+357 99 XXX XXX

Ready to hear the call?

Press play and watch Parakalo handle it.

✓ Appointment booked✓ Greek detected✓ Customer details captured✓ Business notified

Made for real work

What kind of business are you?

Parakalo adapts to how your business actually works.

🍽️

Parakalo can

A warm welcome, even during the dinner rush.

    One ring. Two outcomes.

    A missed call is often a missed customer.

    Without Parakalo19:42
    ☎Incoming callNobody answers.
    • × Missed call
    • × No message
    • × No idea what they wanted
    • × They may call someone else
    VS
    With Parakalo19:42
    ☎Call answeredHow can I help?
    • ✓ Customer explained their need
    • ✓ Details captured
    • ✓ Callback requested
    • ✓ Business notified

    Never wonder why they called.

    Press play

    Hear Parakalo at work

    Realistic examples. Short enough to hear exactly what your receptionist can do.

    Restaurant · Sophia00:26

    Table reservation

    Sophia handles a request for a table tonight.

    00:00 / 00:26
    Ready when you are.Press play to follow the conversation.
    • ✓Reservation request captured
    • ✓Party size: 4
    • ✓Time: 20:30
    • ✓Customer details saved
    Service business00:25

    Urgent callback

    A customer's air conditioning stopped working.

    00:00 / 00:25
    Ready when you are.Press play to follow the conversation.
    • ✓Issue captured
    • ✓Location captured
    • ✓Urgent callback requested
    • ✓Technician notified
    Appointment00:23

    Appointment booking

    A customer books a salon appointment.

    00:00 / 00:23
    Ready when you are.Press play to follow the conversation.
    • ✓Availability checked
    • ✓Appointment booked
    • ✓Confirmation prepared
    • ✓Calendar updated

    These demonstration voices are AI-generated. Calls are examples of configured Parakalo workflows.

    One helpful assistant, more places

    Turn website visits and bookings into conversations.

    Parakalo can help customers on your website and keep confirmed appointments on track by SMS.

    Website AI assistant

    Answer questions while interest is high.

    Add a branded assistant to your website. It answers from information you approve, speaks your customers’ language, and can turn a useful conversation into a lead for your team.

    • Answers from reviewed business content
    • Works across supported languages
    • Captures enquiries with clear consent
    • Shows conversations and follow-ups in your dashboard
    P
    Parakalo Assistant Online

    Do you offer an AI assistant for my clinic website?

    Yes. It can answer approved questions, help visitors understand your services, and capture an enquiry when they want your team to follow up.

    ✓
    New website leadContact details and enquiry saved
    Ask a question…
    Appointment SMS

    Keep customers informed after they book.

    When an appointment is created or changed, Parakalo can send a concise message with the details and a secure link customers can use on their phone.

    • Booking confirmations
    • Scheduled appointment reminders
    • Reschedule and cancellation updates
    • Secure calendar, directions, and cancellation link
    9:41●●●
    Parakalo
    Appointment confirmed

    Your haircut is booked for Fri 4 Sep at 15:30. View details, directions or add it to your calendar:

    parakalo.ai/a/••••••
    ✓
    Confirmation sentImmediately after booking
    24h
    Friendly reminderAt the venue’s chosen time

    Transactional SMS is configurable per business and requires an enabled SMS provider, an approved sender, and the customer’s valid mobile number.

    Multilingual by nature

    Your customers don't all speak the same language.
    Parakalo doesn't mind.

    It can detect the caller's language automatically and store the call summary in your business's preferred language.

    Caller

    I'd like to book an appointment for tomorrow.

    Parakalo

    Of course. What time would suit you?

    English detectedLive

    Make it yours

    Build your receptionist

    See what Parakalo could look like for your business.

    Languages
    When should Parakalo answer?
    What should Parakalo do?
    M
    Your receptionist

    Maria

    for your restaurant

    Online
    “

    Hi, this is Maria. How can I help you today?

    Speaks
    Ready to
      3 answering rules enabled

      That's basically your Parakalo.

      Request my setup →

      More than a conversation

      The call ends.
      The work doesn't.

      Parakalo turns conversations into useful actions.

      ✓ SMS prepared✓ Email notification sent✓ Appointment created✓ Callback task saved
      Call from+357 99 XXX XXX
      New lead
      John called asking for a quote for a 3-bedroom villa in Paphos. The property is approximately 240 m². He would like someone to call him this afternoon.
      Language
      English
      Intent
      Quote request
      Callback
      Yes
      Location
      Paphos
      Property
      3-bedroom villa
      Size
      Approx. 240 m²

      Simple by design

      How Parakalo works

      1. 01

        Keep your number

        Customers call the business number they already know.

      2. 02

        Choose when it answers

        No answer, busy, outside hours, or every call.

      3. 03

        It handles the conversation

        Answers questions, gathers details and performs permitted actions.

      4. 04

        You get the result

        Summaries, bookings, callbacks and notifications appear in your dashboard.

      No awkward number change

      Keep your existing phone number.

      Your normal number stays exactly where it is. Your phone provider can forward calls to Parakalo when nobody answers, the line is busy, the business is closed, or whenever you choose.

      👤Customer
      ↓
      ☎Your business number
      You answer?Yes Normal callNo Parakalo.ai

      A helpful set of hands

      Talk. Understand. Act. Remember.

      01

      Talk

      • Natural phone conversations
      • Multiple languages
      • Caller interruptions
      • Custom greeting
      • Business personality
      02

      Understand

      • Customer intent
      • Names and caller numbers
      • Messages and quote needs
      • Appointment details
      • Your specific questions
      03

      Act

      • Book appointments
      • Request callbacks
      • Capture leads
      • Send notifications
      • Save structured information
      04

      Remember

      • Call transcript
      • Clear summary
      • Detected language
      • Outcome and follow-up
      • Customer details

      Connect the dots

      Fits into how your business already works

      EEmailAvailable
      WWebhooks / APIComing soon
      GGoogle CalendarAvailable
      SSMSAvailable
      CCustom calendarComing soon
      CCRM integrationsComing soon

      Different calls. Same relief.

      Built around your day

      🍽️

      Restaurant

      • Opening-hours questions
      • Reservation requests
      • Large-party enquiries
      🦷

      Dentist / Clinic

      • Common questions
      • Appointment requests
      • Reschedule requests
      🏨

      Hotel

      • Room enquiries
      • Arrival questions
      • Reservation enquiries
      🔧

      Trades & Repairs

      • Problem description
      • Address and location
      • Urgency
      💇

      Salon / Beauty

      • Service questions
      • Booking requests
      • Rescheduling
      🏠

      Real Estate

      • Property enquiries
      • Viewing requests
      • Buyer requirements
      🚗

      Garage

      • Service booking
      • Vehicle issue
      • Urgency
      📸

      Photography

      • Project type
      • Location
      • Preferred date
      ➕

      Other

      • Custom questions
      • Lead capture
      • Messages

      Simple, transparent pricing

      Choose the coverage your business needs

      Every plan includes generous AI Chat usage, multilingual assistance and the tools to make sure customers are never ignored.

      Monthly prices exclude VAT; 19% Cyprus VAT is added where applicable.

      Voice + chat

      Complete AI Receptionist plans

      Calls, website enquiries and follow-up tools in one package.

      Starter

      Everything a small business needs to start answering calls and website enquiries automatically.

      €49/ month

      75Voice AI minutes/month
      1,000AI Chat messages/month
      100SMS messages/month
      Choose Starter

      Plan highlights

      • AI Receptionist
      • AI Chat Assistant
      • Appointment calendar
      • Manual appointment management
      • Google Calendar
      • 2 simultaneous calls per phone number
      See all features

      Need more voice time? €0.75 extra/min.

      Pro

      Higher capacity and advanced automation for established teams.

      €179/ month

      400Voice AI minutes/month
      8,000AI Chat messages/month
      700SMS messages/month
      Choose Pro

      Plan highlights

      • Everything in Business
      • Advanced automation
      • Higher call capacity
      • Priority support
      • 2 simultaneous calls per phone number
      See all features

      Need more voice time? €0.65 extra/min.

      Enterprise

      Advanced Knowledge AI ?

      Advanced knowledge, integrations and workflows for organizations with complex requirements.

      €299/ month

      600Voice AI minutes/month
      4,000Advanced Knowledge AI messages/month
      1,000SMS messages/month
      Talk to us

      Plan highlights

      • Advanced Knowledge AI
      • Multiple assistants or locations
      • Advanced integrations
      • Higher and custom allowances available
      • Priority onboarding and support
      • 2 simultaneous calls per phone number
      See all features

      Higher/custom allowances available · €0.35 extra/min.

      2 simultaneous incoming calls per phone number included. This is how many callers your AI receptionist can help at the same time, separate from your monthly call minutes. When all your lines are occupied, additional callers hear a busy signal and must call again; they are not placed in a queue. 3-call capacity add-on: +€8/month per phone number. 3 simultaneous calls in total: your 2 included lines plus 1 additional line. Request activation. 5-call capacity add-on: +€19/month per phone number. 5 simultaneous calls in total: your 2 included lines plus 3 additional lines. Request activation. Choose one capacity add-on. Prices exclude VAT, consistent with plan pricing. Available after activation is confirmed.

      What counts as a message? One AI Chat message is one successful answer generated by your AI assistant. System messages, welcome messages and failed responses do not count.

      Website assistant only

      Only need an AI assistant for your website?

      Start with AI Chat on its own and add voice whenever your business is ready.

      Chat

      A capable website assistant for essential questions and enquiries.

      €29/ month

      1,000 AI Chat messages/month
      • Website AI Assistant
      • Multilingual
      • Business knowledge
      • Lead capture
      • Appointment booking
      Choose Chat

      Chat Pro

      More capacity and controls for busier websites.

      €59/ month

      4,000 AI Chat messages/month
      • Everything in Chat
      • Higher usage
      • Advanced knowledge controls
      • Advanced workflows
      • Analytics
      Choose Chat Pro
      Compare complete plansUsage and key entitlements at a glance
      Included each monthStarterBusinessProEnterprise
      Simultaneous calls per phone number2 included
      3 total for +€8/month
      5 total for +€19/month
      2 included
      3 total for +€8/month
      5 total for +€19/month
      2 included
      3 total for +€8/month
      5 total for +€19/month
      2 included
      3 total for +€8/month
      5 total for +€19/month
      Voice AI minutes75200400600
      AI messages1,000 AI Chat messages4,000 AI Chat messages8,000 AI Chat messages4,000 Advanced Knowledge AI messages
      SMS messages1003007001,000
      AI ReceptionistIncluded:IncludedNot listed:—Not listed:—Not listed:—
      AI Chat AssistantIncluded:IncludedNot listed:—Not listed:—Not listed:—
      Appointment calendarIncluded:IncludedNot listed:—Not listed:—Not listed:—
      Manual appointment managementIncluded:IncludedNot listed:—Not listed:—Not listed:—
      Google CalendarIncluded:IncludedNot listed:—Not listed:—Not listed:—
      Messages & call summariesIncluded:IncludedNot listed:—Not listed:—Not listed:—
      Everything in StarterNot listed:—Included:IncludedNot listed:—Not listed:—
      Lead qualificationNot listed:—Included:IncludedNot listed:—Not listed:—
      Advanced workflowsNot listed:—Included:IncludedNot listed:—Not listed:—
      Customer databaseNot listed:—Included:IncludedNot listed:—Not listed:—
      Automated notificationsNot listed:—Included:IncludedNot listed:—Not listed:—
      Everything in BusinessNot listed:—Not listed:—Included:IncludedNot listed:—
      Advanced automationNot listed:—Not listed:—Included:IncludedNot listed:—
      Higher call capacityNot listed:—Not listed:—Included:IncludedNot listed:—
      Priority supportNot listed:—Not listed:—Included:IncludedNot listed:—
      Advanced Knowledge AINot listed:—Not listed:—Not listed:—Included:Included
      Multiple assistants or locationsNot listed:—Not listed:—Not listed:—Included:Included
      Advanced integrationsNot listed:—Not listed:—Not listed:—Included:Included
      Higher and custom allowances availableNot listed:—Not listed:—Not listed:—Included:Included
      Priority onboarding and supportNot listed:—Not listed:—Not listed:—Included:Included

      A useful estimate

      What could missed calls be costing you?

      No promises. Just a simple way to see the potential value hiding in unanswered calls.

      Potential monthly revenue at risk€832

      Even recovering a few missed customers may cover the cost of Parakalo.

      Questions, answered

      The things people ask before Parakalo does.

      Still curious? Talk to us.

      Do I need to change my phone number?+

      No. Parakalo can work with call forwarding from your existing business number.

      Can Parakalo answer only when I don't answer?+

      Yes. You choose when calls should be forwarded.

      Can it answer outside business hours?+

      Yes. You can use Parakalo for out-of-hours cover.

      Can it speak Greek?+

      Yes. Parakalo can support Greek as well as other languages.

      Can it take messages?+

      Yes. Messages can be captured with the useful context from the call.

      Can it book appointments?+

      Yes. When appointment booking is enabled, Parakalo can check configured availability and create a confirmed appointment during the call.

      Can I add the AI assistant to my website?+

      Yes. Parakalo provides a small website widget that can answer from your reviewed business information, support multiple languages and capture enquiries for follow-up.

      What appointment messages can customers receive?+

      Businesses can enable SMS confirmations, reminders, reschedule notices and cancellation notices. Messages can include a secure appointment link for details, directions, calendar download and permitted self-service actions.

      How does Google Calendar work?+

      A venue administrator can explicitly connect a Google account and select a writable calendar. Parakalo uses that calendar to create, reschedule and cancel bookings, read busy times to prevent double booking, and synchronize supported Google-side changes. The connection can be disconnected at any time.

      Can I see what happened during each call?+

      Yes. Calls can have transcripts, summaries, outcomes and structured actions.

      Does it replace my staff?+

      Parakalo handles repetitive incoming calls and covers calls your team cannot answer, allowing staff to focus on customers and work that needs a person.

      What if it doesn't know something?+

      It should avoid inventing business information and can capture a message or callback request instead.

      Your phone rang. Your customer got an answer.

      Give your business a voice.

      Answer more customers without constantly stopping what you're doing.

      ▶ Hear Parakalo